wiki:debugging

Version 1 (modified by octo, 12 years ago) (diff)

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Debugging

Writing a bug report

If you run into an "Unknown error" in LogicMail, chances are that you have found a bug. However, simply telling me about it really won't do any good. If you want to write a useful bug report, you first need to collect the following information:

  • What you did that triggered the error
  • What mail server software you were connecting to (i.e. Cyrus, Courier, Dovecot, Exchange, etc.)
  • What was happening in the network conversation between LogicMail and the mail server when the error occurred
    • You can find this out by packet sniffing the connection between your BlackBerry, or a simulator, and your mail server.
    • You can also find this out by simulating the same commands LogicMail uses, using something like telnet